Privacy Policy

Privacy Notice

NW7hub is strongly committed to protecting personal data. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ right.

When collecting and using personal data, our policy is to be transparent about why and how we process personal data. We have specific processing activities for each type of personal data listed below:

  • Employees
  • Volunteers
  • NW7hub Hirers (people who rent our facilities)
  • NW7hub Service Users (people who attend our events or are interested in our charity)
  • NW7hub Donors
  • NW7hub Suppliers

Detailed information about how we process these different types of personal data, which is covered below, can be obtained on request.

Changes to this privacy statement

We recognise that transparency is an ongoing responsibility so we will keep this privacy statement under regular review. This privacy statement was last updated on 17 April 2018.

Data controller and contact information

The data controller is: NW7hub.  If you have any questions about this privacy statement or how and why we process personal data, please contact us at

Individuals’ rights and how to exercise them

Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights. Where we decide how and why personal data is processed, we are a data controller and include further information about the rights that individuals have and how to exercise them below.

Access to personal data

You have a right of access to personal data held by us as a data controller.  This right may be exercised by emailing us at We will aim to respond to any requests for information promptly, and in any event within the legally required time limits (currently one month).

Amendment of personal data

To update personal data submitted to us, you may email us at When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.

Withdrawal of consent

Where we process personal data based on consent, individuals have a right to withdraw consent at any time. To withdraw consent to our processing of your personal data, please email us at or click on the unsubscribe link in the relevant email received from us.

Other data subject rights

This privacy statement is intended to provide information about what personal data we collect about you and how it is used.  As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure or deletion, to restrict or object to our processing of personal data and the right to data portability.  Some of these rights will only be available from 25 May 2018.  If you wish to exercise any of these rights, please send an email to


We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to We will look into and respond to any complaints we receive.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) – the UK Data Protection Regulator. For further information on your rights and how to complain to the ICO, please refer to the ICO website.

Third Party Suppliers used by NW7hub

NW7hub uses a selection of third party providers for processing personal data which are listed below along with links to their privacy statements.

123-reg (hosts our website)

Mailchimp (distributes our update emails)

iZettle (processes credit or debit card payments)

Gsuite  (stores our documents)

Dropbox (stores our documents)

Santander (manages payment of suppliers)

Metro Bank (manages payment of suppliers)

Nest (manages our employees’ pensions)